White Ribbon Breakfast 25 Nov 2017
Statistics of the number of clients in the Peace House
Counted until 15/03/2020
No. of consulting cases 6723
No. of consulted persons 8263
No. of consulting sessions 10966
No. of residents 1281
No. of re-integrated persons 1226
Visitor statistics
Home >Services of Peace House Shelter
Suporting services provided by CWD’s Peace House Shelter

    At the Peace House, women and chidren are fondly known as ‘temporary residents’. They have full access to supporting services based on their needs and CWD’s client-based approach.

1. Safe accommodation

    Peace House Shelter provides short-term, safe accommodation for women and their children. The Shelter is guarded 24/7 and the address is kept confidential.

   Women and children who are victims of domestic violence can stay for a maximum of three months, while survivors of human trafficking can stay for a maximum of six months while they receive vocational training. Length of stay varies depending on each individual’s needs.

2. Counseling

    Counseling for women and children is always CWD’s first priority. Psychotherapy is one of the supporting services offered at Peace House, as well as exit services for women who are transitioning out of the Shelter.

    Counseling for women and children is always CWD’s first priority. Psychotherapy is one of the supporting services offered at Peace House, as well as exit services for women who are transitioning out of the Shelter. 

   Three CWD Counselors currently work within the Shelter. To ensure these services run smoothly, CWD has a cooperation agreement with key providers of mental health support. 

3. Healthcare

    Healthcare is a significant service, especially for clients who have experienced physical violence or human trafficking. All survivors of human trafficking are examined for sexually transmitted diseases and receive appropriate treatment.

    Social workers transfer wounded or badly injured clients to appropriate healthcare facilities. They also assist the residents to make initial contact with external healthcare services. Depending on the case, Peace House can provide partial or full financial support for a client’s healthcare.

    CWD has a cooperation agreement with general hospitals, the National Hospital of Pediatrics, the Obstetrics Hospital and other health facilities to make healthcare services more accessible for residents.

4. Legal advice 

    Most residents seek access to legal advice, especially women who are considering an appropriate option related to domestic violence and human trafficking. Victims of gender-based violence need to understand the law, their rights and responsibilities (namely human rights, women’s rights, children’s rights and the right to take care of their child).

    To provide effective legal advice, CWD has established a network of legal centers and law firms.

5. Education and training for children

    Children under the age of six can attend Huong Sen Kindergarten, open every day from 8am to 5pm. Here, kids have the opportunity to play and interact with their peers, learn songs, develop their language skills, and participate in many other activities suitable to their age.

    Children over the age of six will enroll into primary, secondary or high school. CWD social workers work with the mother and the school to determine what is best for the child.

    CWD maintains a strong relationship with schools and the District Education Office to meet the needs of residents and their children.

6. Vocational training and career orientation

    Having a stable job and regular income is vital in order to secure the lives of residents, their children and family members. If a resident wishes to receive vocational education, the social worker or counselor will provide advice to help them find an appropriate job and a corresponding training course. Survivors of human trafficking who are willing to do further education will likewise receive support from social workers.

    Depending on the situation, residents can receive partial or full financial funding for their vocational training. CWD collaborates with a number of vocational training organizations such as KOTO, Hoa Sua, REACH, 20/10, etc. Transferable skill training is a core part of any training course, helping improve women’s ability to take control of their lives.

    When a resident completes training or an apprenticeship, Peace House will help them to find a suitable job.

7. Translating service

    Some Peace House clients belong to ethnic minority groups and can face a language barrier when attempting to access support and services in Hanoi. To overcome this, Peace House staff collaborate with a number of universities and students in Hanoi to offer all support services in minority languages. 

8. Improving general knowledge and social skills

    To empower women and children, it’s necessary to equip them with enough knowledge and social skills to improve their living standards. Through Peace House’s programs, clients learn about women’s and children’s rights, how to manage daily tasks, coping skills for dealing with domestic violence, mothering, financial management, safe migration, and other topics. This service helps residents become more confident and take control of their lives. 

9. Entertainment activities and group therapy

    Peace House has a collection of books and news, as well as a TV and computer, to help women and children stay connected with the outside world and enhance their general knowledge. Social activities such as picnics and birthday celebrations are regularly organized for the residents. On national holidays, residents decorate the House and throw a big party. 

    The aim of these activities is to help the residents feel at home and to encourage them to spend their free time doing useful work. They also receive support to share their stories and practice effective communication skills through group work.

10. Follow-up support activities

    After a period of living away from home, the client and Peace House social worker will re-evaluate the whole support package and acknowledge new achievements. Based on this, if the temporary resident is qualified to return home and reintegrate with society, the social worker will work with them create a sustainable plan. This plan aims to identify the woman’s ongoing needs and establish community resources that can assist them with reintegration.

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